Different countries, different traditions.

Hotel Latemar has taken accessibility and inclusivity to new heights and is now proudly certified OPEN Trentino. Through our collaboration with HandyCREA, we have elaborated an innovative accessibility concept. All 8 of our new suites are equipped with special light and sound signals for the deaf or blind. And there’s more: Our Thermae and Wild Soul suites have raised the bar by becoming entirely barrier-free.

At Hotel Latemar, your safety is always our top priority. For this reason, we carefully follow regional and state health regulations and ensure that all preventive and safety measures to combat Covid-19 are complied with. This ranges from regular, frequent disinfection and ventilation of rooms, suites, and communal areas to constant disinfection of hands and wearing masks, as well as compulsory vaccination for our employees. Furthermore, at our hotel you’ll find there’s always a safety kit containing mask and sanitiser available at reception, as well as a Covid-19 kit as required by law in case of fever.

• On your day of arrival, you can check in from 2.30 p.m. If you plan to arrive after 9 p.m., we kindly ask you to inform us of this a few days in advance.
• On your day of departure, we kindly ask that you vacate your room by 10 a.m. and to leave you wellness bag, towels, and bathrobe in the room. Did you like our products? You can always buy them at the reception!
• You can also use Oniro spa after check-out.

The booking is only considered to be officially confirmed once we have sent you a confirmation e-mail.

• Please note that for the rooms in the Ladin part, it is possible to choose the room category but not the floor, and there may be slight variations from room to room.
• The inclusive services of the rooms and suites differ: For further information, take a look here.

FLEXIBLE RATE

When booking the flexible rate, a deposit of 30% of the total amount is required, to be paid by bank transfer or credit card.

Cancellations or changes must be made exclusively in writing.

The conditions vary depending on the period of the stay:
to find out the specific timing, we invite you to refer to the information received by email during the quote and booking phase.

In general:

• The deposit paid can be transformed into a voucher for a future stay (within one year) or retained by the hotel, depending on the time of cancellation.
• Close to arrival or in the event of a no-show, late arrival or early departure, payment of the full amount of the stay is required.
• To protect yourself from any unforeseen events, we recommend that you take out travel cancellation insurance external to the hotel, such as Care4u Hotel Insurance.

By cbooking, you accept the cancellation conditions

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SPECIAL NON-REFUNDABLE RATE -10%
Early Booking – on request, within 30 days before arrival

The Special Rate offers an immediate 10% discount on the total stay. It is a rate on request, bookable only up to 30 days before arrival!

• Payment of the full amount of the stay is required at the time of confirmation.
• The rate is non-refundable: in case of cancellation, modification, no-show, late arrival or early departure, no refund will be provided.

If you wish to take advantage of this advantageous rate, we invite you to request it expressly at the time of booking.

Your dogs and other pets are welcome in all rooms and areas of our hotel except for the restaurant, bar, wellness area, and gardens. When you make your enquiry or booking, we kindly ask you to let us know if you would like to travel with your four-legged friend. We can then confirm whether it is possible to accommodate your pet in the requested room category.
Daily fee: € 15.00 / night in traditional rooms, € 30.00 / night in the new thematic suites

Your four-legged friend cannot climb on beds, sofas and various furniture; our hotel does not provide for your food and any damage will be borne by your owner. Furthermore, in both internal and external public areas (gardens and various terraces of the hotel) he must be on a leash and respect the peace and tranquility of the other guests. It is strictly forbidden to have the toilet done in the areas close to the hotel, please accompany them to an appropriate area. In the event of infringements, a charge will be made on the room.

It is possible to pay for your stay in cash, by cheque, debit, or credit card (except for Diners Club and American Express).

The visitor’s tax is not included in the rate and is 2,00 euros per person/night. This does not apply to guests under 14 years of age and may be paid in cash when you check out.

If we find any items forgotten at our hotel during your stay, we will inform you by telephone or e-mail. You are responsible for any postage costs. No legal recourse may be taken.

When confirming your booking, you will be asked to pay a deposit of 30% of the rate of stay.

Reduced rates will only be applied for children if they are staying in the same room as two full-paying adults.

Are you not satisfied with something in the restaurant, your room, or with the services offered? Please let us know immediately and we will be pleased to resolve the problem, as there is nothing more important to us than seeing you smiling and happy!

Hotel Latemar collaborates with premium partners, such as QC Terme Dolomiti and WeBike in Val di Fassa. The advantage for our dear guests? A 10% discount on services offered by our partners! Enjoy moments of pure relaxation with treatments based on the thermal waters of Alloch, and head out to discover Val di Fassa on a rental bike or e-bike. For bookings, please speak to the reception.