Different countries, different traditions.

Hotel Latemar has taken accessibility and inclusivity to new heights and is now proudly certified OPEN Trentino. Through our collaboration with HandyCREA, we have elaborated an innovative accessibility concept. All 8 of our new suites are equipped with special light and sound signals for the deaf or blind. And there’s more: Our Thermae and Wild Soul suites have raised the bar by becoming entirely barrier-free.

• On your day of arrival, you can check in from 2.30 p.m. If you plan to arrive after 9 p.m., we kindly ask you to inform us of this a few days in advance.
• On your day of departure, we kindly ask that you vacate your room by 10 a.m. and to leave you wellness bag, towels, and bathrobe in the room. Did you like our products? You can always buy them at the reception!
• You can also use Oniro spa after check-out.

The booking is only considered to be officially confirmed once we have sent you a confirmation e-mail.

• Please note that for the rooms in the Ladin part, it is possible to choose the room category but not the floor, and there may be slight variations from room to room.
• The inclusive services of the rooms and suites differ: For further information, take a look here.

FLEXIBLE RATE

When booking the flexible rate, a deposit of 30% of the total amount is required, to be paid by bank transfer or credit card.

Cancellations or changes must be made exclusively in writing.

The conditions vary depending on the period of the stay:
to find out the specific timing, we invite you to refer to the information received by email during the quote and booking phase.

In general:

• The deposit paid can be transformed into a voucher for a future stay (within one year) or retained by the hotel, depending on the time of cancellation.
• Close to arrival or in the event of a no-show, late arrival or early departure, payment of the full amount of the stay is required.
• To protect yourself from any unforeseen events, we recommend that you take out travel cancellation insurance external to the hotel, such as Care4u Hotel Insurance.

By cbooking, you accept the cancellation conditions

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SPECIAL NON-REFUNDABLE RATE -10%
Early Booking – on request, within 30 days before arrival

The Special Rate offers an immediate 10% discount on the total stay. It is a rate on request, bookable only up to 30 days before arrival!

• Payment of the full amount of the stay is required at the time of confirmation.
• The rate is non-refundable: in case of cancellation, modification, no-show, late arrival or early departure, no refund will be provided.

If you wish to take advantage of this advantageous rate, we invite you to request it expressly at the time of booking.

Smoking is prohibited in all indoor areas of the hotel. If the smell of smoke is detected in the room, or if smoke damages or impregnates fabrics, curtains, or furnishings, a charge will be applied at check-out in accordance with Article 51 of Law No. 3 dated 16/01/03 and DCPM 23/12/03.

We would like to remind you that your four-legged friend is welcome in selected room categories, subject to an extra charge. Please inform us at the time of your booking request so we can confirm availability in the chosen room category.

Pets are not allowed on beds, sofas, or other furnishings, as these are designer pieces. Towels, curtains, or other hotel textiles may not be used to clean or dry your pet; otherwise, they will be charged at check-out. If needed, special cloths for washing or drying your pet are available upon request.

In accordance with current regulations and Articles 1783 and 1785 of the Italian Civil Code, the pet owner is fully responsible for any damage caused by the dog to persons, property, furnishings, textiles, and hotel facilities, both in the room and in common areas. We strongly recommend taking out appropriate pet liability insurance to cover any potential damage during the stay and to reimburse the guest in case of payment requests by the hotel.

In all public areas, both indoors and outdoors (including gardens and terraces), pets must be kept on a leash and must respect the peace and quiet of other guests. It is strictly forbidden to allow pets to relieve themselves in the immediate vicinity of the hotel; please accompany them to an appropriate area. In the event of violations, a charge will be applied to the room.

During the warm season, weather permitting, you may enjoy breakfast together with your four-legged friend on the outdoor terrace “Essenza.”

Daily supplement:
From €15.00 per night in traditional rooms;
From €30.00 per night in suites.

In our brand-new restaurant “Mirage,” starting from June 2026, we have dedicated the “Stube dei Giaves” as a pet-friendly dining area. In this historic room, dedicated to the founding grandparents, you may share dinner with your dog.

During meal times, we kindly ask that pets remain in the room. If this is not possible, a table in the “Stube dei Giaves” must be reserved in advance at the time of room confirmation, in order to dine together with your pet at breakfast or dinner. Without prior reservation, tables will be assigned by the Maître, and pets will not be permitted in the restaurant.

Pets must behave appropriately and respectfully within the environment, without disturbing other guests, other animals, or the restaurant staff. Any damage to persons, property, or animals remains the sole responsibility of the owner.

Available upon request and reservation prior to arrival.

Our outdoor parking is available to our guests free of charge and without the need for reservation.

The covered garage, with a limited number of spaces, can be booked for an extra fee, subject to availability.

Both areas are unattended. The management is not responsible for theft or damage to vehicles or belongings left inside, in accordance with Articles 1783–1786 of the Italian Civil Code.

It is possible to pay for your stay in cash, by cheque, debit, or credit card (except for Diners Club and American Express).

The visitor’s tax is not included in the rate and is 2,00 euros per person/night. This does not apply to guests under 14 years of age and may be paid in cash when you check out.

Latemar Hotel Suites & Spa is not responsible for theft, loss, forgotten items, or damage to property or persons, in accordance with Articles 1783–1786 and 1228 of the Italian Civil Code.

In the event that items are found at the hotel during or after your stay, you will be notified by phone or e-mail, and any shipping costs will be your responsibility. No legal claims of any kind can be accepted.

When confirming your booking, you will be asked to pay a deposit of 30% of the rate of stay.

Price reductions for children apply only when two guests paying the full rate stay in the same room.
Children are allowed access to the indoor and outdoor pool areas, including the relaxation area, until 5:00 p.m., followed by 2 hours reserved for adults only.
Children under 14 years of age are not permitted access to the wellness area.

Are you not satisfied with something in the restaurant, your room, or with the services offered? Please let us know immediately and we will be pleased to resolve the problem, as there is nothing more important to us than seeing you smiling and happy!

Hotel Latemar collaborates with premium partners, such as QC Terme Dolomiti and WeBike in Val di Fassa. The advantage for our dear guests? A 10% discount on services offered by our partners! Enjoy moments of pure relaxation with treatments based on the thermal waters of Alloch, and head out to discover Val di Fassa on a rental bike or e-bike. For bookings, please speak to the reception.

Our new Spa Oniro was conceived and created by the Defrancesco Family to offer our guests moments of relaxation with a… dreamlike view over the Dolomites UNESCO!

Access is included and free of charge for our guests, with no reservation required. Wellness bag with slippers, bathrobe, sauna sarong & towel included to be used during your stay. It is possible to request a change of sarong and sauna towel at any time directly at the Spa reception.

Our panoramic indoor and outdoor pool is heated all year round (approx. 32°C). In all Spa areas, access is permitted only with slippers and bathrobe. Guests are kindly requested to respect privacy, maintain silence and speak softly, in order to ensure relaxation and tranquility for everyone.

The Finnish sauna area is a nudist zone; swimwear is not permitted. Guests may enter without clothing or with a towel wrapped around the body. Before entering the sauna, we kindly ask guests to take a full shower and to use a towel under the body and feet while seated, in order to protect the fine wooden benches.

Opening Hours

Indoor-Outdoor Pool, Relaxation Areas & Gardens: 8:00 a.m. – 7:00 p.m.
Vitamin Bar: 2:00 p.m. – 7:00 p.m.
Hammam (Turkish Bath) & Sauna: from early afternoon until 7:00 p.m.

Children under 14 years:
They may use the indoor and outdoor pool and the relaxation area until 5:00 p.m., always respecting the silence and tranquility of the Spa. Diving is not permitted.
The rest of the Spa is an adults-only area (14+).

We kindly ask you to respect these simple rules for the relaxation of all our guests. Failure to comply with these regulations may result in being asked by staff to leave the Spa area.

It is possible to enjoy a Day Spa on the day of departure, allowing you to use the Spa facilities free of charge even after check-out.

Simply vacate your room by 10:00 a.m., bring the wellness bags used during your stay with you, and inform the reception desk. You may then use our external Spa area with changing rooms equipped with coded lockers, showers with shampoo, and hairdryers.

At the end of your Spa day, we kindly ask you to return the wellness bags to the reception.

Our Private Spa, inspired by the enchanting Japan, features an exclusive Ofuro Outdoor bath at 41°C, offering a once-in-a-lifetime experience.

An oriental ritual in 4 steps, designed for the well-being of body, mind, and spirit, perfect as a romantic couple’s treat or a unique wellness experience for 4 friends. The Spa can be booked for 2 hours in various packages, including a magical night-time version.

For your comfort, towels, kimono, and traditional Japanese slippers are provided. At your disposal is the first and only outdoor Ofuro-style bath at 41°C in all of Trentino. You will also find a minibar, a domotic pergola with the option to open and admire the sky or close for complete privacy, and our touch icons to create different lighting atmospheres.

This experience is perfect for those who desire very hot water, a relaxing couple’s ritual, those seeking intimacy and privacy, or anyone wishing to discover this oriental ritual while being surrounded by the #latemarview of the UNESCO Dolomites.

Reservations are recommended at least 24 hours in advance.